Frequently asked questions
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About SOPCompass
What is SOPCompass?
SOPCompass is AI SOP software from Ironbridge AI Advisory that interviews you by text or voice to write standard operating procedures, organizes them into Company plus five business pillars, and gets them followed with assignments and cited answers. Plans start at $99/month with unlimited viewers and a 14-day free trial.
How is this different from a shared drive or a wiki?
A drive stores documents. SOPCompass writes them with you, gives every SOP a home in a structure everyone shares, turns them into step-by-step procedures people can tick off, and shows who has read what. It also tells you which SOPs are due for review and what your team asks that nothing answers yet.
Can the AI really write my SOPs?
It drafts them, and you approve them. The AI assistant (Build with AI in the app) interviews you by text or voice, or works from a document, audio recording, screen recording or video you provide. The SOPCompass Capture Chrome extension turns clicks in a web app into steps with screenshots. You review every draft and every proposed edit before anything is saved.
Is there a free plan?
No, but every paid plan starts with a 14-day free trial so you can set up a real workspace before you decide.
What does it cost?
Team is $99 per month and Business is $249 per month billed monthly, or $990 and $2,490 a year billed yearly. Enterprise pricing is custom. Viewers are unlimited on every plan.
Who is SOPCompass for?
Owner-led businesses and operators who need processes out of people’s heads and into a system: agencies, events and hospitality, service businesses, brokerages and anyone running more than one brand or location.
Do my employees need to install anything?
No. SOPCompass runs in the browser on desktop, tablet and phone. People sign in at app.sopcompass.com, with a password, an emailed sign-in link or Google. Anyone can add it to their phone home screen from the browser (it is not an app-store app and needs a connection). Editors who want to capture a web task click by click can add the optional SOPCompass Capture Chrome extension; nobody else needs it.
Can I bring my existing SOPs?
Yes. Import Word, PDF, Markdown and text files, an audio recording of you explaining a process, or a screen recording or video, which stays in the SOP. Editors can move SOPs between pillars by hand, and on Business AI sort can propose where each SOP belongs and flag catch-all documents to split.
Is my data used to train AI models?
SOPCompass does not train AI models on your content. AI features send the relevant content to Anthropic's API to generate a response.
Pricing and billing
How does the free trial work?
Choose Team or Business and add your email and a workspace name, then start your 14-day trial on Whop's secure checkout. Your workspace is created as soon as checkout completes, and a sign-in link is emailed to you. If you cancel before the trial ends, you are not charged.
Can I cancel anytime?
Yes. There is no long-term contract. The workspace owner can cancel from Settings, and cancelling keeps everything working until the end of the period you paid for.
Who handles billing?
Billing is handled securely by Whop. Your card details are entered on Whop’s checkout and never touch SOPCompass servers.
What counts as an editor?
Anyone with the owner, admin or editor role in a workspace, meaning people who can create or change SOPs. Viewers, who read, follow along, comment and complete assignments, are unlimited and free on every plan.
Can I change plans later?
Yes. The workspace owner can switch between Team and Business, or monthly and yearly, from Settings. When you switch mid-term, what you have already paid for and not used counts toward the new plan as free days, so nothing is charged twice. For Enterprise, talk to us.
What are the AI fair-use limits?
AI features are included for normal day-to-day use: interviewing, importing, asking and sorting as your team documents and runs the business. Business has higher limits than Team. If you plan a very large migration, talk to us first and we will make sure it goes smoothly.
Can I export my data?
Any SOP can be printed, saved as a PDF or downloaded as Word on every plan. For a full export of your SOP content, email support@ironbridgeaiadvisory.com.
Is there an API or Zapier integration?
Business includes a REST API with read-only or read-write API keys, at 60 requests a minute per key. There is no native Zapier app yet: connect through Webhooks by Zapier, Make or n8n. There are no outgoing webhooks.
Do you offer annual billing or discounts?
Yes. Pay yearly and get 2 months free: Team is $990 a year and Business is $2,490 a year, each with the same 14-day free trial. Monthly billing is available too. Nonprofit? Email us.
Using the product
Which AI model does the assistant use?
SOPCompass uses Anthropic's Claude through Anthropic's API. Your prompts and SOP content are sent to Anthropic to generate drafts and are not used by SOPCompass to train models.
Can I really just talk to it?
Yes. Voice mode lets you answer out loud, which is often the fastest way to capture a process you know by heart. You still review the written draft before anything is saved.
Is there a limit on interviews?
Team and Business plans include the AI assistant with fair-use limits that cover normal day-to-day documentation. Enterprise plans can set custom limits.
Is Build with AI the same as the AI assistant?
Yes. Build with AI is the name in the app for the assistant that interviews you and writes or improves SOPs.
Does my audio get uploaded?
No. Transcription runs in your browser. The speech model downloads once and is cached, and the recording itself stays on your machine. The text transcript is what gets sent to draft the SOP.
Will imports keep my formatting?
Imports keep the substance: headings, steps, lists and checklists. Visual styling from the original file is not copied, so every SOP reads the same way in SOPCompass.
Can I import a bunch of files at once?
Imports run one document at a time so you can review each draft. For large migrations, talk to us about Enterprise onboarding.
Can Ask see other workspaces?
Only ones you belong to, plus libraries shared into your workspace. Everything else is invisible to it, enforced by row-level security.
Is Ask included in every plan?
Yes, with fair-use limits on Team and higher limits on Business.
Does Ask write or change SOPs?
No. Ask only answers. To create or improve an SOP, use Build with AI, the assistant that interviews you.
Can someone with a share link see my other SOPs?
No. A share link opens exactly one SOP, read-only. It cannot be used to browse or edit anything else.
What happens when a link expires?
It stops opening the SOP, and any embed that uses it stops too. You can create a new one at any time.
Can I export SOPs to PDF or Word?
Yes, one SOP at a time, on every plan: Print or Save as PDF from the SOP, or Download as Word for an editable .docx with the screenshots.
What counts as an editor?
Anyone with the owner, admin or editor role in a workspace. Viewers do not count toward your editor limit.
Are permissions enforced in the app or the database?
In the database. Row-level security decides what each person can read and change, so hiding a button is never the only protection.
Can people sign in with Google?
Yes. Sign in with Google is supported. SAML and Okta single sign-on and SCIM are not.
Is there an API?
Yes, on Business. Owners and admins create read-only or read-write API keys for SOPs, search, libraries, boards, people and assignments, at 60 requests a minute per key. There is no native Zapier app; use Webhooks by Zapier, Make or n8n.
Point every process the same way
Try SOPCompass free for 14 days. Interview the AI, import what you have and see your workspace come together.
14-day free trial, then from $99/month or $990/year, billed automatically until you cancel. Cancel anytime; access continues to the end of the paid period.