Comments on steps

Feedback on the exact step that needs it

The people doing the work spot what is out of date first. Comments let them say so right on the step.

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Catch drift from the front line

The warehouse lead notices the label printer moved. The new coordinator cannot find the vendor portal. Instead of a side message that gets lost, they comment on the step itself, and the SOP owner sees exactly what to fix.

Tag the person who needs to see it

Type @ in a comment to mention someone in the workspace. They get an email with a link straight to the comment, as long as they can open the SOP.

Keep conversations out of the SOP

Questions and clarifications live beside the step instead of cluttering the instructions. Once a fix is made, the SOP stays clean for the next reader.

Comments on steps: common questions

Can viewers comment?

Yes. Commenting is how the people following SOPs tell editors what needs attention.

Does an @mention send a notification?

Yes. The person you mention gets an email with a link to the comment, provided they can open that SOP.

Point every process the same way

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14-day free trial, then from $99/month or $990/year, billed automatically until you cancel. Cancel anytime; access continues to the end of the paid period.