Knowledge gaps from real questions
When people ask a question your SOPs cannot answer, that question is a gap. Insights collects them so the next SOP you write is one someone actually needed.
InsightsBusiness and Enterprise
Know what to document next, and what has gone stale
Insights shows what your team asks and searches for, which answers are missing and which SOPs are overdue for review.
Search demand
See what people search for most. High-demand topics with weak results are the clearest sign an SOP is missing or hard to find.
Owner accountability and review reminders
Every SOP can have an owner and a review interval. Insights shows each owner how many of their SOPs are due or have never had a review set, and the SOP itself flags when it is past its review date.
- Review intervals per SOP
- Due-for-review and never-reviewed counts by owner
- Stale SOPs flagged to readers
Insights: common questions
Which plans include Insights?
Insights is included in Business and Enterprise.
Point every process the same way
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