Help center

Subprocessors and third parties

SOPCompass runs on Supabase and Vercel, uses Anthropic for AI and ElevenLabs for voice interviews, Resend for notification emails and Whop for billing. A few others are used only in specific cases.

Updated
On this page
  1. Core service providers
  2. Used only for specific features
  3. Loaded by your browser
  4. Marketing site only
  5. How we choose them

This list was built from the services the SOPCompass application code actually calls, checked on the date above.

Core service providers

Provider Purpose Data it receives
Supabase Database, authentication and file storage (us-east-1, United States) All workspace content, accounts, files and logs
Vercel Hosts the app and runs its server functions All requests to the app and API as they pass through
Anthropic Claude, for every AI text feature and the free SOP generator The content of each AI request. See What data is sent to the AI
Resend Delivers assignment and @mention notification emails Recipient email, SOP title, sender’s name, and the email’s text and link
Whop Checkout, subscriptions and billing Name and email entered at signup, subscription and payment status. Card details are entered on Whop and never reach SOPCompass

Used only for specific features

Provider When Data it receives
ElevenLabs Only when someone uses the voice option in Build with AI The live voice audio, the interviewer’s instructions, the workspace outline and description, earlier conversation, and interview, workspace and user ids
Google (sign-in) Only when someone chooses Continue with Google Standard sign-in: Google tells us the person’s name and email address
Slack Only in SOPCompass’s own internal workspaces, where Send to Slack posts to our team channel. It isn’t offered in customer workspaces The SOP’s title and link, and the name of the person who shared it
Hugging Face (CDN) The first time a browser transcribes a recording A download request for the open source Whisper model files. No audio or content is sent

Loaded by your browser

Provider Why
Google Fonts The app and its emails load their fonts from Google Fonts, so your browser requests font files from Google
YouTube Only when an SOP contains an embedded YouTube video, which your browser loads from YouTube

Marketing site only

Provider Why
Google Analytics Measures visits to sopcompass.com, as described in the privacy policy. It doesn’t run inside the SOPCompass app

How we choose them

Each provider is used for one job, and receives only what that job needs. Anthropic processes AI requests under its commercial terms, which don’t allow it to train models on that content. ElevenLabs’ standard terms differ; see Is my data used to train AI models?.

Note: SOPCompass doesn’t publish a standard Data Processing Agreement. If your organization needs one, email support@ironbridgeaiadvisory.com.

Common questions

Do you sell data to any of these companies?

No. Each provider receives only what it needs to perform its service for SOPCompass.

Will you tell us when this list changes?

We update this page when a provider is added or removed, and the date at the top shows the last check against the code. We don't currently send change notifications.